Customer Service Administration

Intro text - Company description

Company Description

Movu Robotics
Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?

Field of expertise
Service
Address
Lokeren, Bélgica
Job description

Job Description

  • Responsible for motivating/ensuring everyone works safely and according to the stow’ QSHE standards to ensure that all work is done in a safe, efficient, and qualitative way
  • Complies with the attitude of Lean and continuous improvements in the organization
  • Responsible for ensuring that all executed activities and processes are in compliance with stow’ QSHE standards, policies, instructions, and local legislation
  • Order management:
    • Entering and managing orders in SAP, coordinating with the warehouse for deliveries for planning transport.
  • Customer Communication:
    • Creating order quotations and confirmations, managing inquiries related to orders, deliveries, invoices, and warranties.
  • Spare part management:
    • Ensure the safety stock levels are aligned with the demand and inform supply chain of possible deviations.
  • Invoicing and Credit Management:
    • Ensuring timely and accurate invoicing, preparing credit notes, and following up on overdue invoices.
Qualifications

Qualifications

  • You have a few years of experience in administrative supporting tasks in an industrial B2B environment.
  • You possess a relevant bachelor degree.
  • You are a computer literate and you can work with MS office applications.
  • You feel comfortable of communicating to customers in Dutch and English, French is good to have.
Additional Information

Additional Information

What do we offer you?

  • A place in an enthusiastic, young organisation with the necessary ambitions
  • The necessary freedom and opportunity to take initiative. 
  • An attractive salary in an international environment with many benefits: 
    • Company car with fuel card/charging pass
    • Group & health insurance
    • Meal vouchers (8€)
    • Net allowances
    • CAO90 Bonus
    • Laptop
    • iPhone + subscription
    • 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.